Privacy / inquiries
Privacy policy
How we process information from inquiries, email contact and aggregate measurement.
50°05' N / 14°25' EHUMAN · SYSTEM · ENVIRONMENT01 / Privacy Policy
Controller and contact
MALONI spol. s r.o., IČO 27207617, Rybná 716/24, Staré Město, 110 00 Praha 1, Czech Republic. rostislav.sikora@maloni.cz.
02 / Privacy Policy
Contact information
The online form receives your company or organization, email, country, requested service and task description, plus any optional name, phone and model. A combined comparison inquiry also includes the selected models, exact variants and quantities. The comparison project form also receives the operating environment, indicative budget and currency or an unknown-budget status, timeline and selected robot variants. We also store the source page, submission time and acknowledgement of this notice. We use these details to assess and answer the request or take steps toward a business relationship at your request. Submission does not subscribe you to marketing.
03 / Privacy Policy
When preparing an email
Prepare email opens your mail app. Until you send the message, the site does not receive the form content. Sent messages are processed in the company email service.
04 / Privacy Policy
Storage and recipients
Online inquiries are stored in Cloudflare D1 and delivered to company email through Resend. Daily cleanup deletes database inquiries older than one calendar month. Resend retains email and log data for 30 days, with backups persisting for 7 days. It stores data in the United States under its data processing agreement and contractual transfer safeguards. Copies in company email are kept as needed to handle the inquiry, a subsequent business relationship or legal obligations.
05 / Privacy Policy
Cookies and aggregate measurement
The site stores a language preference and your analytics consent choice. With your consent, we use Microsoft Clarity cookies, heatmaps and session recordings to improve the website. Form contents are masked. You can withdraw consent at any time through Analytics settings. Clarity is not loaded without consent. Advertising storage remains disabled. Accepted online inquiries and manually recorded business outcomes (qualification, quotation, confirmed order or lost opportunity) produce totals by intake date, source page and product or service, without form contents, personal contacts, URL parameters or persistent visitor identifiers. Cleanup keeps the current calendar month and the previous 12 calendar months of totals. These are inquiry and outcome counts, not unique people or revenue. Click measurement, including variant selection, comparison opening and project consultation, is controlled by separate activation. It records only allowed public identifiers, never form answers.
06 / Privacy Policy
Inquiry form activity
When aggregate measurement is enabled, we count clicks on direct product inquiries, form visibility, the first field edit, validation errors and submission errors. Each step is counted at most once per newly rendered form; changing the selection or language creates a new rendering. We store only the date, public source page and public product or general context. We do not record field contents, contact details, URL parameters or visitor identifiers. Counts are not unique people or an exact conversion rate. Receipt is counted only after an inquiry is stored, once for the same reference. A direct inquiry keeps the selected public product as its source while that product remains in the selection.
07 / Privacy Policy
Robot selection guide
The guide keeps only your selected task, environment, project-stage and development categories in the current browser tab to continue in the comparison. You can clear them. Contact details and your own task text are not written to the URL or this storage. The inquiry receives only your choices and any public IDs of compared humanoid variants; you can edit the suggested message before sending.
08 / Privacy Policy
Unfinished comparison inquiry
When changing a compared variant, selection or language, we transfer the unfinished form through the secure website to display it again. This transfer does not save an inquiry to the database or send email. Task text and contact details are not placed in the page URL or browser storage. They enter the database and company notification only when you submit the inquiry.
09 / Privacy Policy
Your rights
Send access, correction, deletion requests or other privacy questions to rostislav.sikora@maloni.cz. Complaints may be submitted to the Czech data protection authority at uoou.gov.cz. Hosting and security services may process technical logs necessary to operate the site.
10 / Privacy Policy
Last revision
24 October 2026.