Technical support
We clarify the model, configuration, setting and reported issue.
After-sales service / technical support
Service and support for your robot
We confirm programming, support and after-sales service for the specific model and country. The quotation sets out diagnostics, response times, on-site work and parts availability.
50°05' N / 14°25' EHUMAN · SYSTEM · ENVIRONMENT01 / MALONI ROBOTICSSCROLL TO EXPLORE ↓
01 / Service & Support
Robot programming, perception and control
MALONI provides C++ and ROS 2 programming for humanoids and robot arms. Our offer covers Gazebo, RViz, cameras, sensors, navigation algorithms, MoveIt 2 and ROS 2 integration with object recognition. Compatibility and development scope are confirmed for the platform, available interfaces and specific project.
02 / Service & Support
What you can discuss with us
Diagnostics and post-warranty service
We confirm possible service steps against the product, location, available documentation and agreed scope.
Parts and next steps
Spare-part availability, repair authorization and follow-up are confirmed before work begins.
03 / Service & Support
Service scope
The quotation for the model and operating site sets out how to submit a request, technician availability, support duration, the agreed response time and on-site terms. Warranty terms are stated separately.
04 / Service & Support
Request service
Include the brand and model, country and operating site, configuration, issue description and preferred timing. We will review the inquiry and confirm next steps.